Privacy Policy
Platform: Royal AI
Last Updated: 10 June 2026
1. Introduction
Royal AI ("we", "our", or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use the Royal AI eLearning platform.
By using Royal AI, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number (if provided)
- Username and account information
- Billing and payment information (where applicable)
Learning Information
- Course enrollments
- Learning progress
- Quiz and assessment results
- Certificates earned
- Course completion records
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Log files and usage statistics
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Deliver courses and learning services
- Track learning progress and course completion
- Issue certificates
- Provide customer support
- Improve platform performance and user experience
- Communicate important updates and service notifications
- Protect the security and integrity of the platform
- Comply with legal obligations
4. Sharing of Information
Royal AI does not sell personal information to third parties.
We may share information:
- With service providers who support platform operations
- When required by applicable laws, regulations, or lawful government requests
- To protect the rights, safety, security, and property of Royal AI, users, or others
- In connection with a business merger, acquisition, or asset transfer
5. Data Security
Royal AI implements reasonable administrative, technical, and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no online system can guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide educational services
- Maintain learning records and certificates
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Cookies and Similar Technologies
Royal AI may use cookies and similar technologies to:
- Remember user preferences
- Maintain login sessions
- Improve website functionality
- Analyze platform usage and performance
Users may manage cookie settings through their browser preferences.
8. User Rights
Subject to applicable laws, users may request to:
- Access their personal information
- Correct inaccurate information
- Update account details
- Request deletion of personal information
- Withdraw consent where applicable
Requests may be submitted through the contact details below.
9. Children's Privacy
Royal AI does not knowingly collect personal information from children without appropriate parental or guardian consent.
10. Third-Party Services
The Platform may contain links to third-party websites or services. Royal AI is not responsible for the privacy practices or content of those third parties.
11. International Data Transfers
Where necessary, user information may be processed or stored on servers located outside Myanmar. Royal AI will take reasonable measures to protect personal information during such transfers.
12. Changes to This Privacy Policy
Royal AI may update this Privacy Policy from time to time. Any changes will be posted on the Platform with an updated revision date.
13. Contact Information
If you have questions about this Privacy Policy or the handling of your personal information, please contact:
Royal AI
Email: service@nyannovation.com
Country: Myanmar